The PTA conducts service quality surveys in 20 cities

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Islamabad (Urdu Point / Pakistan Point News – March 4, 2026) Pakistan The Telecommunications Authority (PTA) conducted an independent Quality of Service (QoS) survey in 20 cities during the fourth quarter of 2025 to assess the performance of telecommunications services to consumers.

A said. The survey included main roads, residential and commercial areas news He releases.

PTA teams tested voice calls, SMS, and mobile Broadband/data services using automated QoS monitoring tools in accordance with the terms of the NGMS License and the Cellular Mobile Network Quality of Service Regulations 2021.

Based on KPI compliance with established limits, mobile network operators are ranked in terms of mobile network coverage, voice services and mobile broadband performance.

While data services remained largely compliant, it was noted that some voice KPIs were below licensed limits. The PTA has issued directions to relevant operators to take corrective measures.

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