Faisalabad (Urdu Point / Pakistan Point News – 6 March 2026) Federalism The Ombudsman Secretariat, Regional Office, Faisalabad, has secured payment of INR 850,000 of pension dues payable to a retired employee of Pakistan Post Office, providing long-awaited relief.
According to the spokesman, retired employee Abdul Ghafour submitted a complaint to the regional Federal Ombudsman’s office about non-payment of his pension arrears despite his repeated visits to the concerned offices during the past two years.
He requested intervention after exhausting the department’s channels to no avail.
Upon receiving the complaint, the Regional Office took formal notice of the matter, summoned the parties concerned and initiated an audit of the official record.
During the hearing, it was found that administrative delays and some technical problems led to the non-payment of the complainant’s legitimate dues.
Based on the directions of the Federal Ombudsman, the concerned department has been directed to take immediate corrective action. After compliance, the pension arrears were recalculated and the total amount of Rs.
850,000 was released to the complainant.
The spokesperson said the Federal Ombudsman Secretariat provides a prompt, free and effective forum for redressal of complaints against federal government departments, ensuring timely justice and relief for citizens.
Complaints received to the regional office Faisalabad They are resolved on a priority basis to prevent delays and unnecessary hardship.
He said that the institution looks into issues related to mismanagement, delays and injustice within federal departments and directs corrective measures within its legal jurisdiction.
He added that the pension issue was resolved quickly, enabling the complainant to obtain his legal entitlements without resorting to lengthy judicial procedures.
Expressing satisfaction with the outcome, Abdul Ghafoor expressed his appreciation for the performance of the Federal Ombudsman and said the timely payment had greatly alleviated his financial difficulties. He added that other citizens should go to the forum to protect their legitimate rights.